As communication and access to information have expanded, so has public concern over the issue of protecting personal data. As a result, there has been a steady rise in the importance of offline workplace security. Many businesses nowadays have implemented their own “smart workplaces” by adopting various cutting-edge technologies to boost safety and productivity.
The visitor management system is a crucial part of the smart office because of the many advantages it offers to the business. In 2022, the global market for visitor management systems was expected to be worth USD 2,147.80 million; by 2027, it is expected to be worth USD 4,046.58 million, at a CAGR of 13.45%.
Visitor management system
A visitor management system seamlessly integrates with the access control system of the building and grants access to the visitors, clients and vendors entering permissible space within the building according to the office security norms.
The purpose of a visitor management system
Visitor management software’s purpose is to electronically track all the people who enter and exit a place (whether it be a business, school, or public building). By keeping track of a visitor’s whereabouts in the building and preserving their information in a database, visitor management systems streamline, correct, and standardize the sign-in procedure. Screening visitors against watch lists are a feature of several visitor management solutions, adding another layer of protection for buildings, employees, and property. The program can be hosted on a self-service kiosk or utilized on an existing front desk computer.
Advantages of visitor management software
In a survey conducted by Traction Guest, 92% of respondents believe that a visitor management system is vital for operations and makes the environment safer. Security checks for planned visitors can be performed automatically, preventing unauthorized people from entering the building. It’s a powerful tool that the security team and upper management can utilize to keep the business secure.
A visitor management system is a must-have for businesses. The following are some of the benefits:
Visitor registration can be done easily and quickly on a smartphone.
Visitor pre-registration through mobile apps or online helps reduce wait times. In addition, you can now walk right in when you go to the office; registration lines have been eliminated.
Visitors can save money by registering themselves, eliminating the requirement for a third party to take care of the process and the errors that come with it.
Improved safety thanks to visitors being restricted to designated locations based on their needs.
Visitors will be impressed by the short registration time and streamlined process.
Best visitor management systems in 2023
The most critical aspects of visitor management systems vary from business to business. Thus, we made a list of the most common types to assist decision-makers in narrowing the field.
Qminder, a queue management tool hosted in the cloud, allows businesses to provide customers with an enjoyable waiting time. Qminder enables customers to queue up from afar using their mobile devices and receive alerts through text messages. The information gathered during customer self-check-in allows small and medium enterprises to give more customized services.
With a focus on mobility, OLOID is a cloud-based SaaS platform for managing workplace identity and access. OLOID’s retrofit mobile access solution enables visitors, employees and contractors to enter a building without access cards or any front desk registration. Additionally, OLOID also integrates your legacy access control systems with visitor management systems for a secure and seamless experience for your visitors.
Among its many unique features are the following:
- All major PACS systems are supported
- Compatible with Bluetooth Low Energy (BLE)
- Provides instant mobile access
- Cloud-based access control
- There is no need for people to carry around key cards or fobs.
- Inexpensive and well-suited to a variety of hybrid office setups
uScann is a visitor management tool accessible that may be used by corporations and educational institutions to track and screen visitors’ core body temperatures. The dashboard allows professionals to set up alert workflows, create historical reports, and obtain insight into the scope of their scans using prescriptive analytics.
Keyless access, mobile credentials, remote security management, smart locks, visitor management, and identity management solutions are all part of Brivo’s platform, which helps to make any place smart. Intelligent settings can be seen in thermostats, workplace management, and video surveillance, among other things. In addition, its open application programming interface (API) allows it to connect to various third-party tools for building administration.
Manufacturers, universities, and government agencies can benefit from iLobby, a cloud-based visitor management system. The solution’s primary functions are guestbook management, notification sending, document signing, badge printing, a guest dashboard, and report generation. Image capture, pre-registration, QR codes for repeat visitors to use the badge granted on the initial visit, and evacuation notifications are just some additional features offered by iLobby.
Using Sign In Enterprise, hosts can track who has come through their doors, how long they’ve been there, and how much access they’ve been granted. The digital guestbook, instantaneous host notifications, electronic document signing, instant badge printing, visual identification, individualized watchlists, and offline alerts are all essential. In addition, due to the platform’s adaptability, users can design their sign-in procedures to meet their visitors’ and businesses’ specific needs.
Regarding QR code sign-in solutions, organizations of all sizes can benefit from Teamgo Visitor Management, which is hosted in the cloud. It may be used in any market, and it has customers worldwide. Essential functions include a front desk, ID badge printing, alert systems, evacuation plans, and report generation.
One account can be used to track arrivals and exits at numerous checkpoints. Teamgo can help with security in a facility by keeping tabs on people as they enter and leave. Other features are pre-registration for guests, QR code integration, profile management, activity logs, and photo capture.
Greetly is a cloud-based solution for visitor management that allows customers to streamline data collecting in the workplace. Guests can submit their purpose for visiting, upload images, and digitally sign papers like NDAs and waivers from the comfort of their mobile or desktop devices.
When a visitor arrives, the receptionist will be notified via phone, text, email, or Slack as soon as possible. Visitors’ arrival and departure times are recorded in a cloud-based log. The system supports tablets, badge printers, and other gear via an accompanying mobile app for iOS and Android.
CoReceptionist streamlines and simplifies business visitor registration, onboarding, and sign-in/sign-out processes. Some essential features are ID scans, watch lists, notifications, and credential management.
Contractors, employees, visitors, and customers can all use Visitly, a cloud-based visitor management service, to log their arrival and departure. The answer is also a lobby/front desk iPad app. The main functions include a web-based control panel, instant notifications, badge printing, personalization of branding, and facial recognition.
Here’s a quick summary of all the features and benefits of the platforms and tools discussed above.
Since most of the market’s current Visitor Management suppliers cater to SMEs, their offerings fall short of what’s needed to properly serve all kinds of businesses. Therefore, we recommend that decision-makers choose a system with centralized database functionalities and rapid scalability capabilities to secure and future-proof their investment in Visitor Management.
FAQs
Who uses visitor management systems?
Visitor management systems are used by a variety of organizations and industries, including corporate offices, government facilities, educational institutions, healthcare facilities, manufacturing plants, co-working spaces, event venues, residential communities, data centers, and visitor attractions. These systems help streamline visitor check-in processes, enhance security, and improve overall efficiency.
What is the essential feature of a visitor management system?
The essential features of a visitor management system include:
- Check-in and check-out functionality
- Visitor registration and pre-registration
- Printing of visitor badges or temporary IDs
- Integration with security and access control systems
- Notifications and alerts for hosts
- Reporting and analytics on visitor data
- Compliance with data privacy regulations
- Customization and branding options
- Visitor pre-screening and watchlist management
- Integration with calendar and scheduling tools.
Which is the best visitor management system?
The determination of the “best” visitor management system depends on specific requirements, preferences, and the unique needs of each organization. There are several visitor management systems available in the market, each with its own set of features, pricing structures, and user experiences. It is advisable to research and evaluate different options, considering factors such as functionality, ease of use, customer support, integration capabilities, and reviews from other users, to determine the visitor management system that best fits your organization’s requirements.
